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The US health care enterprise can promote better health at lower cost by using a systems engineering approach that takes into account the ways people, processes, and organizations influence patient care. These elements are routinely poorly coordinated, leading to problems with the safety and quality of health care as well as unnecessary duplication and waste. This discussion paper gives examples of systems engineering solutions that have improved health care delivery and suggests ways to expand such approaches. The authors stress that, although some healthcare organizations have seen substantial...
The US health care enterprise can promote better health at lower cost by using a systems engineering approach that takes into account the ways people, processes, and organizations influence patient care. These elements are routinely poorly coordinated, leading to problems with the safety and quality of health care as well as unnecessary duplication and waste. This discussion paper gives examples of systems engineering solutions that have improved health care delivery and suggests ways to expand such approaches. The authors stress that, although some healthcare organizations have seen substantial improvements from systems approaches, most of the cases have depended on an exceptional combination of leadership, culture, and resources.